Forum > Bugs and Issues > Card is being denied
Popartanmartan8, 04 November 2024 - 04:11:42
96
3

Card is being denied

Hello, for some reason when I want to buy coupons it says that my card is declined, but it doesn't say why. I do have money on the card and it works fine with other apps, so I am not sure what the issue is. I've also used it to buy coupons a week ago and it worked fine.  Please, help out 🙏 

Thank you in advance

Comments

Write comment...
  • steve_dekart
    4 November, 2024

    Hello,
    We will contact stripe and find out what is going on. Are you using the same email when purchasing as you do on your account?

    Also note that we will be adding other payment methods soon

    Reply ...
    2
    <
      • Popartanmartan8
        5 November, 2024

        Yes, I'm using the same email. Thanks for the fast reply!

        Reply ...
        0
        <
          • solee_79
            11 November, 2024

            Hello,
            Your payment is refused by your bank, not Stripe. In the near future, the Google Pay system will be implemented and we hope that this will solve the problem

            Reply ...
            0
            <